Doctors are finding it increasingly difficult to cope with demand from patients. In order to help
them manage, a number of health centres have encouraged patients to have a consultation with
their doctor over the phone rather than face-to-face. A recent study, however, found that this did
not actually save the doctor any time. The amount of time spent with patients was no less than if
they had come to the centre. So there is no advantage in pursuing a policy of encouraging
patients to consult their doctor over the phone.
Which one of the following, if true, most weakens the above argument?
A Many patients go to emergency departments because they cannot get an appointment with their doctor.
B People find it more difficult to explain health problems over the phone.
C Many organisations, such as banks, have saved time by moving over to call centres to deal with customers.
D Administrative costs are reduced if patients consult their doctor over the phone rather than visiting a health centre.
E Telephone consultations are just as effective as a face-to-face meeting with the doctor.
Добрый день, почему тут ответ D, а не Е? Мне кажется, Е тоже ослабевает, разве нет?